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I will be your virtual assistant for business operations
Affiliate Marketing , Operations Manager
Hi, Bonjour, I’m Christelle, a France-based Digital Marketing & Operations Specialist with 9+ years of freelance experience. I help businesses manage their daily operations, customer support, CRM, aff...
About this Gig
Hi, Im Christelle, a France-based Virtual Assistant and Operations Specialist with 9+ years of freelance experience.
I help entrepreneurs, startups and e-commerce businesses manage their day-to-day operations and save valuable time.
I can help you with:
- Customer support via email, chat or helpdesk
- CRM management and customer follow-up
- Email and inbox management
- Administrative & virtual assistance
- E-commerce customer support
- Order, return and refund follow-up
- Data entry and online research
- Operations and task coordination
- Process organization and improvement
- Affiliate & influencer marketing support
Im organized, proactive, detail-oriented and solution-oriented. I can quickly learn your tools, understand your processes and work independently while keeping you updated.
- Based in France
- Fluent in French & English
- 9+ years of freelance experience
Have a specific task or ongoing project? Send me a message before ordering and lets discuss how I can help.
Purpose:
Business
FAQ
What type of businesses do you work with?
I work with entrepreneurs, startups, e-commerce brands, agencies and growing businesses that need reliable operational, administrative or customer support.
Can you work with my existing tools?
Yes. I can adapt to your existing tools and workflows, including CRM, helpdesk, project management and communication platforms.
Do you provide customer support?
Yes. I can handle customer inquiries, emails, tickets, order follow-ups, returns, refunds and general customer communication according to your procedures.
Do you speak French?
Yes. I am fluent in both French and English and can provide bilingual customer and business support.
Can you provide long-term support?
Absolutely. If you need ongoing weekly or monthly support, please contact me so we can discuss your requirements and create a custom offer.
Can you work with e-commerce businesses?
Yes. I have experience supporting e-commerce operations, customer service, order-related requests, returns, refunds, CRM and day-to-day business operations.
