I will fix your slow, freezing, or crashing windows PC remotely
It System Administrator AI Assisted Web SaaS Dev
About this Gig
Is your Windows PC running slow, freezing, or crashing without warning? I'll connect remotely and fix it no store visits, no waiting days for a technician, no confusing tech talk.
What I fix:
Slow performance, high CPU/disk/memory usage
Freezing, crashing, or random restarts
Blue screen errors (BSOD)
Startup and boot problems
WiFi or network connectivity issues
Printer not working
Software conflicts and error messages
General "something's wrong and I don't know what" diagnostics
How it works:
1. I connect to your PC remotely via a secure screen-sharing session (AnyDesk/TeamViewer)
2. I diagnose the issue and explain what's actually wrong in plain language
3. I fix it while you watch, or work in the background if you prefer
4. You get a short summary of what was done and how to avoid it happening again
Why work with me:
I work as an IT Administrator for a multi-location organization (11 sites, 130+ users), handling exactly this kind of troubleshooting every day not as a side skill, but as my main job. You're getting hands-on, professional-level support, not a generic fix.
Got a different issue than listed above? Message me before ordering happy to confirm I can help.
Device:
Desktop
•
Laptop
•
Server
Operating system:
Windows
My Portfolio
FAQ
Do I need to be present during the session?
It's recommended, especially for the Basic package, so you can confirm the issue is resolved. For Standard/Premium, I can also work independently if you share access and are unavailable.
Do I need to install anything beforehand?
Yes — a remote-access tool like AnyDesk or TeamViewer needs to be installed on your PC before the session (both are free and take under a minute to set up). I'll send you a simple download link and instructions right after you order, so everything's ready when we start.
What if my issue takes longer than the package hours?
I'll let you know as soon as it's clear more time is needed, and you can add Additional Hours at the listed rate — no surprise charges.
Is remote access safe?
Yes — I use trusted, encrypted remote-access software (AnyDesk/TeamViewer), and the session ends completely when we're done. You stay in control the whole time.
What if the problem turns out to be hardware-related?
I'll identify this during diagnosis and let you know — hardware replacement itself isn't included, but I'll tell you exactly what's needed.

