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Fiverr Pro
English
$
USD
I will your bilingual virtual assistant for logistics support
About this Gig
Looking for a bilingual (English/Spanish) Virtual Assistant to handle documentation, customer support, or dispute management?
Hi! Im Daniel. With hands-on experience working alongside US law firms and logistics companies, I specialize in streamlining administrative workflows and solving operational headaches.
How I can help your business:
- CRM & Document Management: Accurate data entry, file processing, and spreadsheet organization.
- Claims & Insurance: Contacting insurance companies to open and track claims efficiently.
- Official Correspondence: Drafting professional emails, letters, and requesting official reports.
- Dispute Management: Reviewing, preparing, and uploading disputes on administrative platforms.
- Billing & Logistics: Invoice adjustments and clear communication with international carriers.
I deliver organized, efficient, and precise results tailored to your business needs.
Purpose:
Business
Work model:
Daily
•
Weekly assistance
FAQ
What information or access do you need to start working?
I will need clear instructions regarding the task, access to your CRM or platform (if applicable), and all relevant documents. The delivery timer will only start once all required information is submitted
How do you handle sensitive customer or legal data?
Data privacy is my top priority. I always follow strict confidentiality protocols. If required, I am open to signing a Non-Disclosure Agreement (NDA) before you share any internal files, CRM access, or sensitive billing information.
Do your packages include making phone calls?
Phone support is not included in the standard rates. If your project requires contacting insurance companies, carriers, or clients via phone, please message me first. We can arrange a custom offer based on the volume of calls needed.
What happens if a dispute or claim requires more hours than expected?
My packages are priced based on the scope described. If a file or dispute requires extensive research or additional hours, I will inform you immediately and send a custom offer for the extra hours before proceeding.
Are you familiar with specific logistics or legal CRMs?
I have hands-on experience with major tools like Salesforce and standard Google Workspace platforms. If your company uses a proprietary or niche software, I can easily adapt with a brief onboarding or guideline document.
