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$
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I will be your dedicated customer support and customer service team
Gig Summary
Professional Team Delivering BPO and Customer Support Services
Dotloom is a professional BPO and call center agency with over 5 years of experience, delivering reliable customer support, sales support, and back-office services. Our trained team handles inbound an...
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
Highly Responsive
Known for exceptionally quick replies
What people loved about this freelancer
cameron892
United States
Dotloom is best in customer support, they handled airbnb inquiries in best possible way and closed leads as well. Best in customer support and best in property management. Always recommended.
chrisanderson15
United States
This agency is best, they know how to do their job, best in communication, best in customer support services. Always recommended.
platformstore
United Kingdom
I really enjoyed working with Dotloom on this. The onboarding process was quick. The team was professional throughout the process and fast with delivery. I...
About this Gig
Professional and Dedicated Customer Support & Virtual Assistant Services
Dotloom has delivered 5+ years of professional customer support to Shopify stores, SaaS startups, property management companies and growing businesses worldwide.
We manage what your team can't so you can focus on scaling.
What We Handle:
- For Shopify & E-Commerce: Live chat, email triage, order management, refunds, customer inquiries
- For Airbnb & Property Management: Guest communication, booking inquiries, check-in coordination, maintenance requests
- For SAAS & Startups: Technical support, onboarding, sales calls, lead qualification
- For All Businesses: Appointment scheduling, email management, CRM data entry, lead follow-up, administrative support
- Any other Customer Support related task
Why Choose Dotloom:
- Professional, trained customer support team
- 5+ years proven track record
- Quick onboarding (24 hours)
- Daily communication & daily/weekly reports
- Quality-focused, not price-focused
- Available across timezones
Ready to scale?
Contact us today to discuss your support needs and find the right solution for your business.
Clients I’ve worked with
Aura Car Hire
Providing customer support and virtual assistance services for Aura Car Hire, including client communication, inquiry handling, booking assistance, and customer engagement. Supporting the brand’s modern self-service rental experience through professional communication, lead handling, and efficient customer interaction aligned with luxury and technology-driven mobility services.
Apr 2026
My Portfolio
FAQ
What services do you provide?
We provide inbound and outbound call support, customer service, email and live chat handling, virtual assistant services, and back-office support including invoice processing.
Do you offer 24/7 customer support?
Yes, we can provide flexible coverage including 24/7 support depending on your business needs and package selection.
Can you work in my time zone?
Absolutely. Our team can adjust to your preferred time zone to ensure smooth communication and real-time customer support.
What industries do you work with?
We work with eCommerce, real estate, healthcare, property management, taxi services, SaaS, startups, and small to medium businesses worldwide.
How do you ensure quality and professionalism?
Our trained agents follow scripts, brand guidelines, and quality control processes to deliver consistent, professional customer service.
Reviews
37 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
C cameron892
United States
Dotloom is best in customer support, they handled airbnb inquiries in best possible way and closed leads as well. Best in customer support and best in property management. Always recommended.
$50
Price
6 days
Duration
Helpful?C chrisanderson15
United States
This agency is best, they know how to do their job, best in communication, best in customer support services. Always recommended.
$50
Price
9 days
Duration
Helpful?P platformstore
United Kingdom
I really enjoyed working with Dotloom on this. The onboarding process was quick. The team was professional throughout the process and fast with delivery. I would definitely recommend them and would not hesitate to work with them again on other projects!
$200-$400
Price
4 weeks
Duration
D 
Seller's Response
Helpful?T tahirkhalid137
United Kingdom
Ongoing collaborationGreat job as always
$100-$200
Price
6 days
Duration
Helpful?T tahirkhalid137
United Kingdom
Ongoing collaborationGreat job as always
$100-$200
Price
9 days
Duration
Helpful?
Reviews
37 reviews for this Gig
| (37) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
C cameron892
United States
Dotloom is best in customer support, they handled airbnb inquiries in best possible way and closed leads as well. Best in customer support and best in property management. Always recommended.
$50
Price
6 days
Duration
Helpful?C chrisanderson15
United States
This agency is best, they know how to do their job, best in communication, best in customer support services. Always recommended.
$50
Price
9 days
Duration
Helpful?P platformstore
United Kingdom
I really enjoyed working with Dotloom on this. The onboarding process was quick. The team was professional throughout the process and fast with delivery. I would definitely recommend them and would not hesitate to work with them again on other projects!
$200-$400
Price
4 weeks
Duration
D Seller's Response
Helpful?T tahirkhalid137
United Kingdom
Ongoing collaborationGreat job as always
$100-$200
Price
6 days
Duration
Helpful?T tahirkhalid137
United Kingdom
Ongoing collaborationGreat job as always
$100-$200
Price
9 days
Duration
Helpful?
