I will build an ai customer support chatbot that answers from your data


About this gig
Your customers ask the same questions over and over let an AI handle it, 24/7.
I build AI support chatbots that answer your customers from YOUR own docs, website, and data not a generic "ChatGPT on your site," but a bot that actually knows your business and knows when to bring in a human.
What it can do:
- Answer FAQs, policies, and product questions from your content
- Look up orders, check status, and capture leads
- Open support tickets and route requests to the right team
- Escalate to a human when it's unsure, instead of making something up
Why work with me:
- Reliability first guardrails so it answers only from your approved content
- Real engineering with the Claude/OpenAI APIs, not a no-code widget
- You own it full source code and documentation included
- Honest scoping if it can't be done well, I'll tell you straight
It can live on your website, Discord, or Slack, and I can deploy and host it for you.
Message me what your customers keep asking and I'll tell you exactly how I'd build it. No hard sell.
Get to know Aeternum AI
AI Development: Custom AI Agents, Chatbots and Automations
- FromUnited States
- Member sinceOct 2022
Languages
English
My Portfolio
Other Chatbot Development Services I Offer
FAQ
Will it make things up?
t's built to answer only from your approved content and to say "I'm not sure, let me get a human" when it doesn't know. Guardrails are core to how I build.
What can it answer from?
Your FAQ, website, documents, PDFs, help center — whatever you share.
Can it do more than answer?
Yes — Standard and Premium can capture leads, open tickets, and look up order/account info during the chat.
What platforms can it live on?
Website chat widget, Discord, Slack, and more.
Do I own the code?
Yes. Source code and documentation are included so you're never locked in.
Can you host it for me?
The Premium package includes deployment and hosting setup. For ongoing hosting/maintenance, let me know.
