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Fiverr Pro
English
$
USD
I will be your customer support specialist for chat email and phone support
Customer Support Representative
Hi! I’m a customer support representative with 2 years of experience in customer service and live chat support. I have worked with international customers from countries including Singapore, Malaysia,...
About this Gig
Are you looking for a reliable customer support representative who can communicate with your customers professionally and politely?
I can help you manage your customer support and make sure your customers receive clear, helpful and timely responses.
I provide friendly and professional support for businesses, online stores and service providers.
My customer support services include:
- Live chat support
- Email customer support
- Customer inquiries and questions
- Complaint handling
- Order and basic issue support
- Customer follow-ups
- Social media customer replies
- FAQ and scripted responses
- Basic data entry and customer information updates
Why work with me?
- Professional and friendly communication
- Quick learner
- Reliable and responsible
- Customer-focused approach
- Clear English communication
- Available according to your required schedule
- I can follow your scripts, guidelines and procedures
Whether you need support for a few hours or ongoing customer service assistance, I am ready to help.
Please message me before placing an order so we can discuss your requirements and choose the right package for you.
Service type:
Non-technical support
Language:
English
Timezone:
UTC daytime
Support software:
Freshdesk
•
Zendesk
•
Other
FAQ
Do you provide live chat support?
Yes. I can handle customer chats professionally according to your instructions, FAQs or scripts.
Can you follow our company script?
Yes. You can provide your scripts, FAQs, policies or guidelines and I will follow them.
Can you handle difficult customers?
Yes. I will remain polite and professional while trying to understand and resolve the customer's concern according to your policies.
Do you provide long-term customer support?
Yes. If you need ongoing support, you can message me and I can create a custom offer based on your requirements.
Can you handle email support?
Yes. I can respond to customer emails clearly and professionally.
Can you work with an eCommerce business?
Yes. I can assist with customer inquiries, order-related questions, basic complaints and follow-ups when the required information and procedures are provided.
