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Fiverr Pro
English
$
USD
I will build an ai website chatbot for faqs and customer support
Andy Duong
About this gig
Turn your business content into a helpful AI assistant that can answer customer questions 24/7.
I build custom FAQ and customer support chatbots trained on your business information, such as service pages, FAQs, PDFs, and other documents.
Your chatbot can:
- Answer common business questions
- Explain your services or products
- Guide visitors to the right option
- Follow your preferred tone and branding
- Send people to your contact, inquiry, or booking page when human help is needed
Depending on the package, I can set up a simple FAQ assistant, a business support chatbot with customer guidance, or a custom AI assistant that can use multiple sources of your business information.
This service is a good fit for salons, service businesses, agencies, consultants, local businesses, and other companies that receive repetitive customer questions.
Before ordering, please send your business information, preferred tone, supported topics, and contact or booking link. I will confirm the scope, setup approach, and delivery assumptions before work begins.
Direct CRM, calendar, WhatsApp, telephony, payment, or other third-party integrations are not included by default, but they can be reviewed separa
Get to know Andy Duong
Andy Duong
AI, Backend, DevOps Developer
- FromVietnam
- Member sinceSep 2024
- Avg. response time1 hour
Languages
English, Vietnamese
I'm a Software Developer with 2+ years of experience building backend systems, AI solutions, automation tools, and production deployments.
I help businesses build APIs, automate document processing, deploy applications, and turn PDFs, invoices, images, and business data into structured workflows.
My work includes Python/FastAPI, Java/Spring Boot, OCR & AI document processing, API integration, Docker, CI/CD, PostgreSQL, RAG applications, and VPS deployment.
My Portfolio
FAQ
Can the chatbot send customers to my booking or contact page?
Yes. I can configure the chatbot to guide visitors to one existing contact, inquiry, or booking page. Automatic appointment creation is not included by default.
Can you use my website, FAQs, PDFs, or other documents?
Yes. Depending on the package, I can use your website pages, FAQs, PDFs, service information, and other business content you provide.
How does the chatbot use my business information?
It uses the information you provide to answer questions about your business, services, policies, and other supported topics instead of relying only on generic AI knowledge.
Can you connect the chatbot to my CRM, calendar, WhatsApp, or booking system?
These integrations are not included by default, but I can review your system and quote them separately if the required API or access is available.
Are hosting and AI usage fees included?
No. Hosting and AI or API usage fees are normally paid by the buyer unless we agree on a different setup before the project starts.
Do you provide updates after delivery?
Yes. Revisions are included based on your package. Larger changes or new features can be handled as a separate update.
Can you customize the chatbot to match my business?
Yes. I can adjust the tone, welcome message, supported topics, basic styling, and customer guidance to better fit your business.
