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I will integrate twilio flex with CRM, IVR, and workflows

Nigeria

I speak English

Certified Call Center Developer

Certified Call Center Developer I'm a certified Call Center Developer with expertise in Twilio Flex, 3CX setup, and DID number with SIP configuration for inbound and outbound calls. I hold certificati...
About this Gig

Are you looking for a Twilio Flex expert who can seamlessly integrate your contact center with CRM systems, IVR flows, and advanced workflows?

You're in the right place!

I specialize in building custom Twilio Flex solutions that improve agent productivity, streamline customer interactions, and enhance your overall contact center performance.


What you get:

  • Integrate Twilio Flex with CRM (Salesforce, HubSpot, Zoho, Zendesk, Freshdesk, custom CRM)
  • Build Twilio Studio IVR flows (menu options, routing, conditions, fallback logic)
  • Configure TaskRouter workflows (skills, queues, priority routing)
  • Connect voice, SMS, WhatsApp, web chat & email channels
  • Custom Flex UI components and plugins
  • Set up Twilio Functions, Webhooks, and APIs
  • Automate customer journeys and agent workflows
  • Provide troubleshooting, optimization, and consultation


Why Choose Me?

  1. Fast, reliable, and professional delivery
  2. Experience with enterprise-level Twilio Flex deployments
  3. Clean, well-structured integrations
  4. 100% tailored solutions based on your business needs


Every business has different workflow needs.

Send me a message and lets discuss your project before placing an order!

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