I will translate your customer support content into spanish
About this Gig
Do your Spanish-speaking customers get stiff, robotic replies? I translate your customer support macros, canned replies and templates from English into natural, friendly Spanish, written the way a real support agent would say it.
WHAT YOU GET
Natural Spanish (neutral Latin American, or tell me your region)
Same tone as your brand (friendly, formal, short)
Placeholders and variables kept intact, like {{ticket.requester.first_name}}
Ready to paste into Zendesk or any help desk
WHY ME
I work in customer support every day, answering chats and tickets in English and Spanish, so I know what customers expect to read.
HOW IT WORKS
- You send your macros (Google Doc, spreadsheet or text)
- I translate and review them
- You get a clean file, with revisions included
NOT INCLUDED
Legal, medical or technical documents, and website localization. Not sure if your text fits? Message me before ordering.
Language:
English
•
Spanish
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
FAQ
Do you keep variables and placeholders?
Yes, I keep them exactly as they are so your macros work when you paste them.
Which Spanish do you write?
Neutral Latin American by default. Tell me your region and I adapt it.
Do you translate from Spanish to English?
For now I translate from English into Spanish.
Do you translate websites or legal documents?
No, only support replies and templates.
How do I send my macros?
A Google Doc, spreadsheet or text file works. Please don’t share passwords or customer data.

