I will fix your windows or mac errors remotely
Customer Support Lead, English and Arabic
About this Gig
Stuck with a Windows or Mac problem? Send me the error and I'll fix it remotely while you watch.
I'm an IT support engineer, so I fix real computer problems for real users every day. I'm a Level 2 seller with a 5-star rating and buyers in 40+ countries.
What I fix:
- Windows 10 and 11: blue screens, boot problems, update failures, slow or freezing PCs, driver errors
- macOS: slow Mac, full storage, app crashes, update and login issues
- Software install, uninstall and repair problems
- Wi-Fi, printer and Bluetooth problems
- Virus and pop-up cleanup
How it works:
1. Message me the error (a screenshot or a video helps)
2. I confirm I can fix it and send you an offer
3. We connect in a remote session and I fix it
Prices may differ based on the complexity of the issue. Please back up important files first. I explain what I change, so you know what happened and how to avoid it next time.
Kindly make sure to contact us first before ordering to confirm the pricing, the complexity and the solution delivery time.
Device:
Desktop
•
Laptop
Operating system:
Windows
•
OSX
FAQ
Do I need to be online while you fix it?
Yes. We connect in a remote session that usually takes 30 to 60 minutes, and you can watch everything I do on your screen. In some cases, we might ask for help like click on button or restart the computer for example.
What if the problem can’t be fixed remotely?
I’ll tell you before we start. Hardware failures, like a dead hard drive or a broken screen, need a repair shop. I’ll point you in the right direction and won’t take your money for a fix I can’t deliver.

