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$
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I will be your french VA for admin, customer support and CRM
French Customer Support Specialist and Virtual Assistant
French native customer support specialist with 13 years of experience in call centers. I handle email, chat and phone support, order tracking, complaints and after-sales service. Organized, reliable a...
About this Gig
Looking for a reliable French VA for admin, customer support, and CRM management?
With 13 years of experience in customer service and administrative support, I help businesses stay organized while delivering excellent customer experiences.
My services include:
Customer email and chat support
Customer inquiries, complaints, and refunds
Order tracking and after-sales service
Administrative tasks and data entry
CRM management and updates
Customer follow-up and record keeping
I work with CRM tools such as:
Salesforce
Zendesk
HubSpot
Why work with me?
Native French speaker
13 years of customer service experience
Professional and empathetic communication
Organized, reliable, and detail-oriented
Fast response time
I work with e-commerce businesses, entrepreneurs, coaches, and small companies.
Feel free to contact me before placing an order to discuss your needs and find the best solution for your business.
Messaging platform:
•
SMS
•
Social media
•
Live chat
Language:
French
Work model:
Project-based
•
Weekly assistance
•
Monthly retainer
Purpose:
Business
FAQ
What language do you provide support in?
I provide customer support exclusively in French. I am a native French speaker with 13 years of experience.
What information do I need to provide before you start?
Please share access to your email inbox or forward the emails to me, along with any guidelines about your brand tone and common customer issues.
Do you work with CRM tools?
Yes! I am experienced with Salesforce, Zendesk, HubSpot, Diabolo and Anydesk.
Can I request a custom package?
Absolutely! Feel free to message me before ordering and I will create a custom offer based on your specific needs and volume.
What happens after I place an order?
I will contact you within 1 hour to get access to your emails and understand your brand guidelines. I will then start working immediately.
