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English
$
USD
I will be your customer service representative, customer support, and customer service
I prefer quality over quantity
Hi, I'm Eman Sheikh, a dedicated customer service representative, and web application developer with a strong foundation in Computer Science and a passion for innovation. With a team of skilled profes...
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
Are you looking for a reliable Customer Service Representative or a complete Call Center Solution for your business?
With years of experience across diverse industries, I provide 24/7 professional, and scalable customer support that helps your business grow by keeping your customers happy.
Services I Offer:
E-commerce Customer Support:
- Order Management, Refunds, Disputes & Tracking
- Email Support, Live Chat, Inbound & Outbound Calls
- Social Media Handling
- Subscription Management
️ Technical & Operational Support:
- Support for custom CRM, ERP & SAAS Products
- Courier, Utilities, Healthcare, and Delivery Operations
️ Virtual Assistant & Scheduling Services:
- Appointment Setting
- Booking Management (Taxi, Cab, Limo)
- Admin Support & Calendar Management
Why Choose Me?
- SLA-compliant responses (as fast as 1 minute)
- 100% accuracy and professionalism
- Dedicated agent(s) focused on your tasks
Platforms I Work With:
- Etsy | eBay | WooCommerce | SAAS Platforms| Taxi Dispatch Systems
Tools I Use:
Tools we have worked with:
- Gmail Suite | Dial Pads |Zendesk | Fresh Desk | Gorgias
- Opsgenie | Dropify | DSER | Salesforce | HelpDesk
Send me a message to discuss your project.
Social media platform:
•
•
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Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
•
Salesforce
•
Intercom
FAQ
What is included in your customer service support?
I provide email support, live chat (1-minute SLA), inbound/outbound calls, social media management, order tracking, refunds, and subscription management for platforms like Amazon and Shopify.
Do you offer E-commerce customer service?
Yes, I specialize in E-commerce platforms like Amazon, Shopify, Etsy, eBay, and WooCommerce, ensuring smooth operations and customer satisfaction.
What industries do you support?
I provide operational support for SaaS products, IPTV platforms, robotics, utilities, healthcare, and courier systems.
Which tools do you use?
I use Zendesk, Gorgias, Kustomer, Tidio, Freshdesk, Re-Amaze, Opsgenie, and Dialpad for customer support and operations.
Do you offer scalable solutions?
Yes, I can scale up with multiple agents to meet your growing business demands.
What E-commerce tasks can you handle?
I manage order processing, refunds, chargebacks, tracking, and subscription renewals for E-commerce stores.
Do you provide technical support?
Yes, I offer CRM/ERP support, including systems like Xtream UI, XUI, and mobile app builders.
How quickly can you respond to live chats?
I guarantee 1-minute response times for live chat support to ensure fast assistance.
Can you manage social media for businesses?
Yes, I provide social media management, handling customer queries and interactions professionally.
How do I get started?
Contact me to discuss your project, and I’ll tailor a solution to improve your customer support operations.
Reviews
7 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
M 
max_balthasar
France
She is the best
$200-$400
Price
1 day
Duration
Helpful?M max_balthasar
France
Eman has been handling customer service perfectly. I'm 100% satisfied with her work.
$200-$400
Price
2 days
Duration
Helpful?A amna5655
United Arab Emirates
Eman was absolutely amazing, she handled hours of customer service with patience, professionalism, and genuine care. Her communication was clear, timely, and truly helpful throughout the entire process. Highly recommend her.
Up to $50
Price
3 days
Duration
Helpful?A amna5655
United Arab Emirates
Eman delivered exceptional customer service over six continuous hours with patience, professionalism, and a helpful attitude. Her dedication and clear communication made the entire experience smooth and stress-free.
Up to $50
Price
3 days
Duration
Helpful?H hiba_nasir13
United Arab Emirates
This was my third time working with Eman, and as always, she was reliable and professional. She handled customers with patience and ensured a smooth customer service experience. Her communication skills and friendly attitude made her a valued team member.
Up to $50
Price
2 days
Duration
Helpful?
Reviews
7 reviews for this Gig
| (7) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
M max_balthasar
France
She is the best
$200-$400
Price
1 day
Duration
Helpful?M max_balthasar
France
Eman has been handling customer service perfectly. I'm 100% satisfied with her work.
$200-$400
Price
2 days
Duration
Helpful?A amna5655
United Arab Emirates
Eman was absolutely amazing, she handled hours of customer service with patience, professionalism, and genuine care. Her communication was clear, timely, and truly helpful throughout the entire process. Highly recommend her.
Up to $50
Price
3 days
Duration
Helpful?A amna5655
United Arab Emirates
Eman delivered exceptional customer service over six continuous hours with patience, professionalism, and a helpful attitude. Her dedication and clear communication made the entire experience smooth and stress-free.
Up to $50
Price
3 days
Duration
Helpful?H hiba_nasir13
United Arab Emirates
This was my third time working with Eman, and as always, she was reliable and professional. She handled customers with patience and ensured a smooth customer service experience. Her communication skills and friendly attitude made her a valued team member.
Up to $50
Price
2 days
Duration
Helpful?
