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I will be your virtual assistant for email and chat support
Virtual Assistant, Email and Chat Support, Translator, Video Editor
I am a versatile freelancer offering Virtual Assistance, Translation, Video Editing, and Social Media Content Creation. I provide non-voice customer support through email and chat, inbox management, f...
About this Gig
Need reliable support managing customer emails, live chat, or social media messages?
I provide professional non-voice virtual assistance for businesses that need help with written customer communication. I can manage customer inquiries, organize inboxes, follow up on messages, categorize requests, and provide clear, friendly responses based on your guidelines, FAQs, templates, and procedures.
My services include:
Email support
Live chat support
Social media messaging
Inbox management
Customer inquiries and follow-ups
FAQ-based responses
Message organization and categorization
Basic administrative support related to customer communication
I can work in Spanish, English, and Turkish.
This is a non-voice service. I do not provide phone calls or voice customer support.
I am organized, reliable, detail-oriented, and focused on professional communication, consistency, and customer satisfaction. I can also provide ongoing weekly support and adapt to your preferred workflow and communication style.
Messaging platform:
•
Social media
•
Live chat
Language:
English
•
Spanish
•
Turkish
Work model:
Project-based
•
Weekly assistance
Purpose:
Business
My Portfolio
FAQ
Do you provide phone or voice support?
No. This Gig is for non-voice support only, including email, live chat, and social media messaging.
Which languages do you work in?
I can provide written support in Spanish, English, and Turkish.
Can you follow my company templates, FAQs, or procedures?
Yes. I can follow your guidelines, templates, FAQs, and established procedures to keep communication consistent
Can you provide ongoing weekly support?
Yes. Weekly support can be arranged depending on your workload, schedule, and requirements.
What information do you need before starting?
Please provide your preferred communication channels, company guidelines, FAQs, templates, tone of voice, and any specific instructions needed to handle customer messages correctly.
