I will secretly test your online store and give honest customer feedback

What I Do

• Use your website or app as a real customer (mystery shopping approach)
• Go through key journeys (sign-up, purchase, complete a booking etc.)
• Identify friction points and usability issues
• Provide report with insights and recommendations

Perfect For

• E-commerce websites
• SaaS & mobile apps
• Service-based businesses
• Businesses interested in improving user experience

What I Analyse

• End to end customer journey (from landing to purchase or booking)
• Ease of navigation and usability
• Clarity of messaging and user flow
• Pain points and drop-off risks
• Overall customer experience and conversion barriers

What You Will Get

• Honest, unbiased customer perspective
• Clear pain points and friction areas
• Actionable recommendations
• Video walkthrough (Premium)

Why Book Me

• MBA with strong business experience
• Six Sigma certified process improvement expert
• Entrepreneurial experience

Why Book This Gig

• Experiencing low conversion rates?
• Want to see your business through a customer's eyes?
• Need real customer insights into your user experience?
• Looking for simple ways to improve conversions?