I will be your technical support and IT engineer

I am a professional Network and Cybersecurity Engineer with a Masters degree in Network Engineering and Security from DePaul University and several years of experience supporting enterprise and small business IT environments. I provide reliable remote technical support for computers, networks, and operating systems.

I can help troubleshoot and resolve issues related to Windows, Linux, and macOS systems, network connectivity, printers, and general IT problems. My experience includes configuring routers, switches, firewalls, VPNs, and cloud services, as well as working with security platforms such as Microsoft Defender, Bitdefender, Proofpoint, and Splunk.

Services may include network troubleshooting, system optimization, software installation, printer configuration, security checks, and general IT consultation. My goal is to quickly diagnose issues and provide practical solutions to keep your systems secure, stable, and running efficiently.

Professional service, clear communication, and reliable technical solutions are always my priority.