I will write restaurant and qsr sops and your operations manual
Hospitality COO: Restaurant, QSR and Franchise Operations
About this Gig
If your operation only runs well when you are in the building, it needs written systems. I turn how your best people work into clear SOPs, checklists and manuals that a new manager can follow on day one.
What I can write:
- Opening, mid-shift and closing procedures
- Food safety and cleaning routines (general best practice; you confirm local code)
- Receiving, ordering and inventory
- Cash handling and security
- Role training and sign-offs
- Multi-unit and franchise operations manual sections
How it works: you share how the task is done today (notes, photos, a recorded walk-through or a short questionnaire). I write it in plain language with step-by-step tasks, standards and checklists, delivered as editable Word documents.
Best for full-service restaurants, QSRs, hospitality groups and brands getting ready to franchise.
About me: hospitality COO. Grew franchises to over $25M across multiple locations in Canada and Japan; built and directly ran 20 to 40 restaurant locations at once; managed a $10M acquisition producing $4M/yr profit; grew EBITDA 68% in 2 years; led $400M in business operations.
Message me before ordering if you are not sure which package fits.
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
FAQ
What do you need from me?
How the task is done today: notes, photos, a recorded walk-through or answers to my short questionnaire. Your brand standards and any existing documents help too.
Can you write a full franchise operations manual?
Yes. A complete franchise operations manual starts at $5,000, depending on the number of roles and sections. I deliver it as a custom offer in milestones here on Fiverr. Ops Manual Starter is a good first step.
Do your food safety SOPs meet my health code?
I write to general best practice. Food safety rules vary by location, so please confirm each SOP against your local health code before use.
What format do I receive?
Editable Word (DOCX) files. A PDF copy is available on request.
Is this a franchise disclosure document (FDD)?
No. I write operations content only. Franchise disclosure and legal documents must come from a franchise attorney.
