I will write restaurant and qsr sops and your operations manual

United States

I speak English

Hospitality COO: Restaurant, QSR and Franchise Operations

Hospitality COO for restaurant, QSR and franchise operators. I grew franchises to over $25M across multiple locations in Canada and Japan, built and directly ran 20 to 40 restaurant locations at once,...
About this Gig

If your operation only runs well when you are in the building, it needs written systems. I turn how your best people work into clear SOPs, checklists and manuals that a new manager can follow on day one.


What I can write:

- Opening, mid-shift and closing procedures

- Food safety and cleaning routines (general best practice; you confirm local code)

- Receiving, ordering and inventory

- Cash handling and security

- Role training and sign-offs

- Multi-unit and franchise operations manual sections


How it works: you share how the task is done today (notes, photos, a recorded walk-through or a short questionnaire). I write it in plain language with step-by-step tasks, standards and checklists, delivered as editable Word documents.


Best for full-service restaurants, QSRs, hospitality groups and brands getting ready to franchise.


About me: hospitality COO. Grew franchises to over $25M across multiple locations in Canada and Japan; built and directly ran 20 to 40 restaurant locations at once; managed a $10M acquisition producing $4M/yr profit; grew EBITDA 68% in 2 years; led $400M in business operations.


Message me before ordering if you are not sure which package fits.

Document type:

User & training manuals

Industry:

Business & finance

Language:

English

Delivery style preference

Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.