I will audit your business processes and identify operational inefficiencies
SOP Development and Process Improvement Specialist
About this Gig
Is your business losing time and money because of inefficient processes?
I help startups and small businesses identify operational bottlenecks, eliminate wasted effort, and uncover opportunities to improve efficiency. I'm Eric B. Horn, a business process improvement specialist who helps businesses streamline operations and work smarter.
WHAT YOU'LL RECEIVE:
- Professional business process audit
- Identification of inefficiencies and bottlenecks
- Workflow and operational risk analysis
- Practical improvement recommendations
- Clear PDF findings report
- Prioritized action plan (Premium)
CHOOSE YOUR PACKAGE:
BASIC: Audit 1 process with 3 recommendations.
STANDARD: Audit 2 processes with bottleneck analysis and 5 recommendations.
PREMIUM: Audit 3 processes with risk assessment and a prioritized improvement plan.
HOW IT WORKS:
- Share your process details and documents.
- I review and analyze your workflows.
- Receive actionable findings and recommendations.
Ready to improve your operations? Message me before ordering!
Business type:
Startups
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SMBs
Industry:
Business services & consulting
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E-Commerce
•
Education
FAQ
1. What information do you need to audit my business processes? Copy
A description of your workflows, key steps, employee responsibilities, and challenges. Existing SOPs or documents are helpful but not required.
2. Can you audit my business without existing SOPs? Copy
Yes! I can evaluate your processes using the workflow details you provide, even without formal documentation.
3. What's the difference between your three packages? Copy
Basic audits 1 process with 3 recommendations. Standard audits 2 processes with 5 recommendations. Premium audits 3 processes with risk analysis and an action plan.
4. What types of business processes can you audit? Copy
I audit customer service, onboarding, invoicing, approvals, order fulfillment, administrative tasks, and other business workflows.
5. Will you implement the improvements you recommend? Copy
No. This Gig provides analysis, findings, and recommendations. Process redesign, SOP development, and software implementation are separate services.

