I will provide bilingual customer support in english and spanish

Colombia

I speak English, Spanish

Hi! I'm Erik, a bilingual virtual assistant (English-Spanish), with experience supporting international clients and subscription-based platforms. Skilled communication, problem-solving, customer reten...

About this Gig

Hello!

My name is Erik and I am a professional bilingual customer support agent with experience providing high-quality service in English and Spanish.

I help businesses improve customer satisfaction, retention, and communication through fast, clear, and friendly support.

I can assist you with:

Live Chat Support
Email Support
Ticket Management (Salesforce, Zendesk, Freshdesk)
Customer Retention
Order Processing & Follow-ups
Sales Assistance
Basic Technical Support

I am organized, reliable, and solution-oriented. My goal is not just to respond to customers, but to create positive experiences that strengthen your brand.

Send me a message before ordering. We can get started today!