I will troubleshoot your small office network and provide remote IT support
IT Support and DevOps Technician
About this Gig
Slow Wi-Fi, devices that won't connect, a printer nobody can reach? I'll help you find the cause and fix it remotely.
I have 2 years of technical assistance and 2 years of system administration experience, and I'm currently doing network support in the IT systems area of a ~30-person company as part of a 500-hour IT systems course.
I can help with:
- Internet / Wi-Fi connection problems and slow networks
- Router settings, network sharing and shared printers
- Workstation checks: updates, basic security settings
- Remote access setup
- Backup routine and simple IT checklist for your office
How it works:
1. You describe the problem and send screenshots
2. We connect via a remote desktop tool or screen sharing at an agreed time (CET)
3. I fix what can be fixed remotely and send you a short report with next steps
Note: physical hardware problems can't be fixed remotely; I'll tell you honestly if that's the case.
Device:
Desktop
•
Laptop
•
Router
•
Printer
Operating system:
Windows
•
Linux
•
OSX
Other Support & IT Services I Offer
FAQ
Which remote tools do you use?
Common remote desktop or screen-sharing tools (e.g. AnyDesk, TeamViewer, Zoom) - whichever you prefer.
What time zone are you in?
Central European Time (Italy). We agree on the session time before starting.
What if the problem can't be solved remotely?
I'll explain why and what a local technician or provider needs to do.
