I will troubleshoot your small office network and provide remote IT support

Italy

I speak Russian, English, Italian

IT Support and DevOps Technician

Hi, I'm Alex, an IT systems technician based in Ancona, Italy. I worked 2 years in technical assistance and 2 years in system administration at Productech (Kyiv), and I'm completing a 500-hour "Sistem...
About this Gig

Slow Wi-Fi, devices that won't connect, a printer nobody can reach? I'll help you find the cause and fix it remotely.


I have 2 years of technical assistance and 2 years of system administration experience, and I'm currently doing network support in the IT systems area of a ~30-person company as part of a 500-hour IT systems course.


I can help with:

- Internet / Wi-Fi connection problems and slow networks

- Router settings, network sharing and shared printers

- Workstation checks: updates, basic security settings

- Remote access setup

- Backup routine and simple IT checklist for your office


How it works:

1. You describe the problem and send screenshots

2. We connect via a remote desktop tool or screen sharing at an agreed time (CET)

3. I fix what can be fixed remotely and send you a short report with next steps


Note: physical hardware problems can't be fixed remotely; I'll tell you honestly if that's the case.

Device:

Desktop

•

Laptop

•

Router

•

Printer

Operating system:

Windows

•

Linux

•

OSX

Other Support & IT Services I Offer