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Fiverr Pro
English
$
USD
I will provide spanish customer support for your ecommerce or saas
About this Gig
Are you looking for a reliable, friendly Spanish-speaking customer support agent?
I have 3+ years of experience handling customer inquiries for a SaaS and eCommerce company, using Zendesk and corporate chat systems.
What I offer:
Customer support via email, chat or ticketing system (Zendesk)
Order tracking, complaints and refund handling
Fast response times and professional tone
Native Spanish speaker ideal for Latin American markets
Phone and video call support available (Premium)
Why choose me?
I have worked directly with SaaS and MercadoLibre-based businesses, so I understand both tech and eCommerce customers. I document every case and follow up to make sure nothing falls through the cracks.
I am organized, reliable, punctual and committed to making every customer feel heard and helped.
Send me a message before ordering let's make sure we're a great fit!
Social media platform:
•
Service type:
Non-technical support
Language:
Spanish
Timezone:
UTC daytime
Support software:
Freshdesk
•
Zendesk
Knowledge base software:
Freshdesk
FAQ
What language do you provide support in?
I provide customer support exclusively in Spanish, making me ideal for businesses targeting Latin American or Spanish-speaking markets.
What tools do you work with?
I have experience with Zendesk, corporate chat systems and email support. I can also adapt to other ticketing platforms quickly.
Do you offer phone or video call support?
Yes! Phone and video call support is available in the Premium package or as an add-on service.
What information do you need to get started?
I will need access to your support platform or email, a brief guide about your products or services, and any specific instructions for handling customer inquiries.
