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Fiverr Pro
English
$
USD
I will provide remote chat support
Dedicated Chat Support Specialist and Inbox
My name is Eruchi Jeremiah Echie, and I am a dedicated remote assistant specializing in rapid-response live chat support,and customer care. I help busy e-commerce store owners, creators, and brands ma...
About this Gig
Welcome to professional, customer care!
Are you a Shopify seller, e-commerce brand, or influencer struggling to keep up with your unread messages? Delayed responses mean lost revenue. Let me step in and handle your inbox perfectly.
I provide highly responsive remote live chat support and social media direct message (DM) management. Operating directly from an active, high-performance mobile setup, I maintain near-instant reply times to keep your customer satisfaction scores high.
What I will handle during my shift:
- Replying to customer inquiries via Instagram, WhatsApp, or Facebook
- Managing live chat widgets on your digital storefront or website
- Answering customer support emails using your standard templates
- Resolving basic order tracking issues and escalating complex queries
Why choose me?
- Flawless written English grammar and a highly polite tone
- Available for a dedicated 5-hour daily block matching your time zone
- Fast learner who will strictly follow your company guidelines and FAQ sheets
Let's keep your response times low and your sales high! Please send me a message before placing an order so we can discuss your project requirements.
Social media platform:
•
Service type:
Other
Language:
English
Timezone:
UTC nighttime
Support software:
Intercom
FAQ
Do you need a computer setup to manage my store's chat?
No. I use a high-performance, fully optimized mobile interface. This allows me to remain highly responsive and maintain near-instant reply times for your customers throughout my entire shift.
