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I will construct itil process support maps

E
esimmons2449
E
esimmons2449
esimmons2449
construct itil process support maps
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construct itil process support maps

About this gig

Are you trying to drive efficiency in support hand-offs between your teams? I can help! The first step is creating the foundation to drive the necessary changes.

Here is what I can do for you:

  1. List the activities involved in fulfilling the 3 selected processes. (*The customer is required to submit details or arrange a discovery meeting with the service owner.)
  2. Write out the sequence of steps.
  3. Draw a flowchart using process mapping symbols.
  4. Finalize and share the process map.
  5. Analyze the map to find areas of improvement opportunities within the support group transitions.

  • Industry

    • Business services & consulting
    • Engineering
    • Telecommunications
    • Transportation & automotive

  • Language

    • English

  • Presentation tool

    • PowerPoint

Get to know esimmons2449

esimmons2449
  • FromUnited States
  • Member sinceJan 2023
  • Last delivery3 years

  • Languages

    English, Spanish
What I'm made of! Operations IT & Engineering Technical Manager Team Leader/ Strategic/People/ Customer Support Advocate| Troubleshooter | ITIL| Business Standardization​ Accomplished, results-driven, and performance-focused Operations professional with a successful 20+ year career under a Fortune 500 MSO in the Telecommunications and Broadband industry; carries proven track record for success utilizing broad problem-solving strategies and tactical leadership to consistently drive Business Continuity and effective process standardization, while maximizing available resources.

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