I will be your multilingual customer support agent for email and chat

Germany

I speak English, Portuguese, German

Customer Support, Digital Content, Social Media

Hi, I’m Alfredo, a multilingual freelancer based in Germany with practical experience in digital content, video editing and online communication. I run my own YouTube channel, where I regularly use Ca...
About this Gig

Welcome to your professional multilingual customer support solution! Are you looking for a reliable, mature, and dedicated agent to handle your customer messages? I provide high-quality written support exclusively via email and live chat. With over 5 years of professional experience, I offer absolute reliability, strict punctuality, and excellent communication that automated bots cannot match. What I offer for your business: - Email Management & Ticketing (Zendesk, Freshdesk, or standard inbox) - Live Chat Support & Social Media Moderation (FB, Instagram, LinkedIn, YT) - Customer Care, inquiries, and order tracking support - Polite, fast, and problem-solving communication Languages I support natively and professionally: - English (C1 - Fluent) - German (B2 - Professional) - Portuguese (Native Speaker) - Spanish (Advanced/Fluent) I operate in the European Timezone (CET/CEST), perfect for local and global markets. Please contact me before placing an order so we can discuss your workflow. Let's take care of your customers today!

Social media platform:

Facebook

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Twitter

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LinkedIn

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YouTube

Service type:

Technical support

Language:

German

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Portuguese

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Spanish

Timezone:

UTC daytime

Support software:

Freshdesk

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Zendesk

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