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Fiverr Pro
English
$
USD
I will be your community manager for instagram and facebook
Ess. H
About this gig
Your comments and DMs are sitting there unanswered. Every one of them is a customer deciding whether you are worth the effort.
I run the inbox and comment section for Instagram and Facebook so your audience gets a real reply, in your voice, within 24 hours.
WHAT YOU GET
Every comment replied to or moderated
Every DM answered, hot leads flagged straight to you
Spam and trolls cleared out
Your posts scheduled during the management period
A written report on what people are actually asking you
HOW IT WORKS
First, you fill in the short brief: your tone, your FAQs, what to escalate
Then you add me through Meta Business Suite, so no passwords change hands
Then I work your inbox daily and send you anything that needs you
NOTE: comment and DM replies come with Standard and Premium. On Basic you can add them at checkout.
I am the social media manager at a studio in Australia and I do this every day for real trade and service businesses. I am not a bot farm and I will not sell you followers. This is genuine community management on your own account, done by a person.
Based in Australia, so your overnight messages get answered while you sleep.
Get to know Ess. H
Ess. H
Community Manager for Trade and Service Businesses
- FromAustralia
- Member sinceJun 2025
Languages
English
I am a marketing and social media manager for a small agency in Australia. I work with trade and service businesses, where a missed DM is a missed job.
My day to day is running client accounts properly. Content, paid ads on Meta and Google, and the part most skip, which is actually talking to people in the comments and the inbox.
You deal with me directly, not a rotating offshore team. I answer in your voice, I flag anything I should not answer, and I tell you straight if something is not working.
My Portfolio
FAQ
Do you need my password?
No. You add me through Meta Business Suite with message permissions only. You can remove me in one click at any time, and I never see your personal profile.
Does Basic include comment and DM replies?
No. Fiverr does not allow follower engagement on a Basic package in this category. You can add it at checkout, or choose Standard where it is already included.
Will you reply as me or as an agency?
As you. The brief captures your tone, your common answers and anything you never want said. Nothing goes out in a voice that is not yours.
What if someone asks something you cannot answer?
It gets flagged and sent straight to you. I never guess at pricing, availability or anything technical about your business.
What if I don't have posts ready to schedule?
Add content creation at checkout and I will make them for you. It is 4 posts built from your photos or videos, written in your voice and sized for both platforms, with 3 days lead time. If you already have posts, just send them over and I will schedule them.
