I will be your customer care representative, virtual receptionist

Nigeria

I speak English

2 orders completed

Determination and consistency defines me

I'm Henrietta, a dedicated and professional Virtual Assistant offering top-tier administrative support to busy executives and entrepreneurs, enabling you to focus on core business activities. My keen ...
About this Gig

๐—•๐—ผ๐—ผ๐˜€๐˜ ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐˜„๐—ถ๐˜๐—ต ๐—ฃ๐—ฟ๐—ผ๐—ณ๐—ฒ๐˜€๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐Ÿฎ๐Ÿฐ/๐Ÿณ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ฆ๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜


Looking for dedicated virtual customer service that keeps your clients happy and returning for more? I'm here to help! With 3+ years of experience and over 7,000 calls handled, I provide reliable support that drives customer satisfaction and business growth.


๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€ ๐—œ ๐—ข๐—ณ๐—ณ๐—ฒ๐—ฟ:


24/7 inbound & outbound phone support

Appointment setting & cold calling

Email, live chat & ticket handling

Shopify & e-commerce customer support

Zendesk expertise for multichannel support


๐—ช๐—ต๐˜† ๐—–๐—ต๐—ผ๐—ผ๐˜€๐—ฒ ๐— ๐—ฒ?


Quick, accurate responses that retain customers

Proven success with over 40,000 calls & 5,000 emails managed

Tailored support for special or urgent projects


๐—•๐—ข๐—ก๐—จ๐—ฆ: Free 15-minute extra service for the first 10 orders!


Whether you need customer service for Shopify, e-commerce, or live chat, my mission is to build strong, lasting relationships with your customers and ensure your business thrives.


๐—–๐—ผ๐—ป๐˜๐—ฎ๐—ฐ๐˜ ๐—บ๐—ฒ ๐˜๐—ผ๐—ฑ๐—ฎ๐˜† ๐˜๐—ผ ๐—ฑ๐—ถ๐˜€๐—ฐ๐˜‚๐˜€๐˜€ ๐—ต๐—ผ๐˜„ ๐—œ ๐—ฐ๐—ฎ๐—ป ๐—ต๐—ฒ๐—น๐—ฝ ๐—ถ๐—บ๐—ฝ๐—ฟ๐—ผ๐˜ƒ๐—ฒ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ.


Social media platform:

Facebook

โ€ข

Twitter

โ€ข

Instagram

โ€ข

LinkedIn

โ€ข

Other

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

โ€ข

Freshdesk

โ€ข

Zendesk

โ€ข

Salesforce

โ€ข

Liveagent

Knowledge base software:

Document 360

โ€ข

Confluence

โ€ข

Freshdesk

My Portfolio