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$
USD
I will setup zendesk support ai agent knowledge zapier ticket automation
Eva Hale
About this gig
Hello there!
Your support system should help your team respond faster, not create more work. I will set up or improve your Zendesk Support, AI Agent, Knowledge Base, ticket routing, and Zapier automation so customer questions reach the right place, repetitive support tasks are reduced, and important tickets do not get overlooked.
I can build your Zendesk system from scratch or improve an existing account with Zendesk AI Agents, intelligent triage, automated ticket routing, macros, SLA workflows, escalation rules, help center setup, customer self-service, ticket notifications, and Zapier integrations.
WHAT I OFFER
- Zendesk Support setup
- Zendesk AI Agent setup
- Zendesk Knowledge setup
- Help center configuration
- Intelligent triage
- Ticket routing automation
- Ticket fields and forms
- SLA workflow setup
- Escalation automation
- Macros and canned responses
- Customer self-service
- Knowledge base organization
- Zapier integration
- Ticket notifications
- Zendesk troubleshooting
Send me your customer-support process or current Zendesk issue, and Ill help you build the right automation system.
Get to know Eva Hale
Eva Hale
CRM and AI Automation Specialist
- FromUnited Kingdom
- Member sinceJul 2026
Languages
English, German, French, Spanish, Italian
Hello and welcome! I work with CRM, AI, and automation tools to make sales and customer communication easier to manage. I set up Zendesk AI agents, knowledge bases, and ticket automation, along with Nutshell CRM, GetResponse, and Make for sales pipelines and funnels. I also configure Lemlist for deliverability, inbox placement, and cold outreach, and connect Respond.io with HubSpot and WhatsApp for AI agents, lifecycle management, and CRM automation. My focus is on simple, reliable workflows that keep everything connected. Let’s get started!
FAQ
Can you set up Zendesk Support from scratch
Yes. I can configure your ticket structure, groups, fields, routing, macros, help center and support workflows
Can you configure Zendesk AI Agents?
Yes. I can help set up supported Zendesk AI Agent features for automated customer assistance and handoff workflows
Can you build Zendesk ticket routing and escalation automation?
Yes. I can configure ticket conditions, routing rules, SLA logic, escalation workflows and notifications
Can you connect Zendesk with other apps using Zapier?
Yes. I can build supported Zapier workflows for ticket creation, updates, alerts, forms and other business processes
Can you fix an existing Zendesk setup?
Yes. I can troubleshoot routing problems, broken triggers, macros, ticket fields, automations, knowledge-base structure and Zapier workflows
