I will provide white label microsoft 365 support for your msp clients

Australia

I speak English

4 orders completed

Cybersecurity and IT expert with 20 years experience

Hi, I'm Brandon. I've spent 19+ years in cybersecurity and IT, and I run a Brisbane-based managed IT & cyber security business supporting organisations across legal, healthcare, accounting and profess...
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About this Gig

Much of your helpdesk queue is probably Microsoft 365. Add capacity for it without hiring another technician.


I provide white-label Microsoft 365 support for MSPs and IT teams, delivered by experienced Australian-based MSP professionals under your brand and inside your tools.


Typical work:

- User creation, licensing and offboarding

- Mailbox, shared mailbox and distribution list setup

- MFA resets and account lockouts

- Outlook and Teams troubleshooting

- Mail flow troubleshooting

- SharePoint and OneDrive permissions and issues

- Entra ID administration

- Basic Conditional Access troubleshooting

- Microsoft 365 incident investigation


How it works:

- Tickets are assigned to us in your PSA

- We work with your delegated admin access and follow your processes

- Customer replies go out under your brand

- Full ticket notes and clear escalation for anything outside scope


Use it as standalone Microsoft 365 capacity, or as a low-risk way to trial broader white-label helpdesk support.

Device:

Desktop

•

Laptop

•

Server

•

Router

•

Printer

Operating system:

Windows

•

Linux

•

IOS

•

Android

•

OSX

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