I will design clear and customized policies, procedures, and sops

Phone and zoom calls seem to work best but you can send me your process in writing or even record a video to SHOW me the process via a service or application such as Loom or prezi.

I can use any format you desire if provided. If not format is specified or provided, I will use the standard SOP format that I have used for many clients.

I can usually write 1 page in 30 minutes. Complex processes that require images or process flows can take longer.

Of course! I prefer to use my clients logo's, color schemes and font size to their specifications. However, this is not required if you just want a plain and simple document.

Absolutely, it is preferred. Some people are reading learners and others are visual learners. I find that by providing both text AND images, not only do you satisfy anyone's learning style, but they compliment each other and consumers of the document retain the information better.

Generally, a linear step by step approach is the way to go for a repeatable task. For those that involve complex decisions, a visual process flow or decision tree is best. It really all comes down to your companies needs and desires.