I will provide live, email chat, help desk and customer support
Certified Virtual Assistant I Data Entry Specialist
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
I will be your Virtual Assistant and Customer Service Support.
I'll handle your emails, messages, rearrange files, do data entry & collect information on behalf of you.
Do you want to make your customers happy?
I provide Top-notch live chat support and email support for online stores and social media. I can make your customers super happy.
I can assist you with any of the below:
✔ General customer support queries (Live chat, email, Facebook, Instagram)
✔ Take messages from customers & forward queries
✔ Respond to queries with an agreed script or even without a script
✔ Respond to customer support queries by email
✔ Make the daily reports and send them to you.
✔ Dedicated account manager (For custom package only)
✔ And much more - just ask!
WHY ME?
✄ 2+ years of experience in admin and customer support tasks.
✄ Can work in your timezone, or we can negotiate it.
✄ 24/7 Customer support
✄ Professional quality work
✄ Can work on weekends if needed.
Social media platform:
•
•
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
•
Salesforce
•
Intercom
Knowledge base software:
Freshdesk
•
Zoho
My Portfolio
FAQ
What would be your available time?
We will be available according to your needs ( 24hr/365days )
In what languages can you provide support?
We provide support mainly in the English language.
Can you work with Social Media?
Yes, We can! We provide customer service via Facebook, Instagram, Twitter, Snapchat, etc.
