I will be your customer support and dispatch agent for calls, chats and emails
About this Gig
Are you looking for a reliable, experienced customer support and dispatch professional to keep your business running smoothly? You've found the right gig.
With over 8 years of experience serving clients in both the UK and USA, I provide professional, friendly, and efficient support across all your customer-facing channels.
What I offer:
- Inbound and outbound call handling
- Live chat support
- Email support and ticket management
- Real-time dispatch and scheduling coordination
Industries I specialize in:
- Transportation (Taxi & Ride sharing) & NEMT (Non-Emergency Medical Transportation)
- HVAC
- Medical billing
- Home services
- Lawn care
- Pest control
Why work with me:
- 8+ years of hands-on experience across multiple industries
- Clear communication and fast response times
- Professional, courteous, and solutions-focused approach
- Flexible availability to match your business hours
Whether you need someone to answer calls, manage a busy chat inbox, respond to emails, or coordinate dispatch for your drivers and technicians, I'm ready to become a dependable extension of your team.
Message me before ordering so we can discuss your specific needs, tools, and how I can best support your business.
Service type:
Technical support
Language:
English
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
•
Salesforce
•
Intercom
Knowledge base software:
Freshdesk
•
Liveagent
•
Tribe
•
Zoho

