I will be your customer support and dispatch agent for calls, chats and emails

Pakistan

I speak Urdu, English, Punjabi

Customer Service and Dispatch Specialist

Hi, I'm Faheem, a Customer Support & Dispatch Specialist with 8+ years of experience serving clients across the UK and USA. I specialize in dispatch coordination, fleet management, and multi-channel c...
About this Gig

Are you looking for a reliable, experienced customer support and dispatch professional to keep your business running smoothly? You've found the right gig.

With over 8 years of experience serving clients in both the UK and USA, I provide professional, friendly, and efficient support across all your customer-facing channels.

What I offer:

  • Inbound and outbound call handling
  • Live chat support
  • Email support and ticket management
  • Real-time dispatch and scheduling coordination

Industries I specialize in:

  • Transportation (Taxi & Ride sharing) & NEMT (Non-Emergency Medical Transportation)
  • HVAC
  • Medical billing
  • Home services
  • Lawn care
  • Pest control

Why work with me:

  • 8+ years of hands-on experience across multiple industries
  • Clear communication and fast response times
  • Professional, courteous, and solutions-focused approach
  • Flexible availability to match your business hours

Whether you need someone to answer calls, manage a busy chat inbox, respond to emails, or coordinate dispatch for your drivers and technicians, I'm ready to become a dependable extension of your team.

Message me before ordering so we can discuss your specific needs, tools, and how I can best support your business.

Service type:

Technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Intercom

Knowledge base software:

Freshdesk

Liveagent

Tribe

Zoho