I will be your professional customer service or call center agent

Are you looking for a highly experienced Customer Support agent to handle your customers with care? Look no further!

With a solid background working for top-tier companies like Shopee and Pertamina 135, I am fully equipped to manage your daily customer support operations. I specialize in a multi-channel support environment and am highly capable of handling high-volume tickets efficiently.

What I can do for your business:

• Live Chat Support: Responding to inquiries instantly with a friendly and professional tone.
• Email Management: Resolving complaints, managing tickets, and handling escalations smoothly.
• Phone Support: Managing inbound or outbound calls with excellent communication skills.
• Social Media Moderation: Engaging with your audience and answering DMs/comments on Facebook, Instagram, or WhatsApp.

Why choose me?

• Proven Track Record: Experienced in e-commerce and public services sector.
• Adaptable: Skilled in using support software like Zendesk and Freshdesk.
• Result-Oriented: Focused on maintaining high Customer Satisfaction (CSAT) scores.
• Patient & Empathetic: Adept at handling angry or difficult customers under pressure.

Please contact me before placing an order to discuss you