I will provide virtual assistance and customer care

Pakistan

I speak English

14 orders completed

Reliable Customer Support Specialist, Fast and Professional Service

Customer satisfaction is key to business success, developed from my 7+ years of experience in customer support and sales. I am a Customer Support Specialist experienced in live chat, email support, in...

Level 1

Has met certain performance criteria and shows strong potential in the marketplace.

About this Gig

Hi, Thank you very much for visiting my Gig. I'm an online seller and customer service specialist and have been working for US and UK markets since 2016. I provide email, chat, and call support and leads including web leads and hot leads.

 

As my Gig promises, the quality of the leads and support I provide is the key for me to survive in this industry for the past seven years. I could be flexible with work hours and have the capacity to arrange a team of support or sales agents if required with a guarantee of not dropping the quality. I can provide virtual assistance for B2C and B2B companies. I can do both sales and support depending on clients' requirements.

 

The following services are my strengths

  • Customer Services
  • Inbound/Outbound call support and Sales
  • Customer success
  • Virtual Assistance
  • Email Support/Sales
  • Chat Support/Sales


I've had experience working on many CRMs e.g.

  • Pipedrive
  • HubSpot
  • Zoho
  • Freshdesk
  • Zendesk
  • Five9

 

Note:

Client may have to provide credentials for CRM and data of the potential customers to reach out to for outbound sales.

 

Feel free to message me if you have any questions

 

 

 

Regards,

Malik Faisal

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Other

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Knowledge base software:

Freshdesk

Freshservice

Tribe

Zoho