I will provide customer support, email, live chat, and phone services

5.0
5.0

Pakistan

I speak English, German, French, Dutch, Italian, Spanish

304 orders completed

Gig Summary

Helping Businesses Deliver Outstanding Customer Support

I'm the CEO of e-Work Outsource, an offshore agency with 35+ trained professionals specializing in Customer Support, Law Firm Services, Virtual Assistance, Live Chat, Email Support, and Phone Service....

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

Highly Responsive

Known for exceptionally quick replies

What people loved about this freelancer

About this Gig

WELCOME TO MY GIG


Are you looking for reliable customer support for your business? I provide professional Email, Live Chat, and Phone Support to help you improve response time, customer satisfaction, and sales.


With 5+ years of experience, I specialize in supporting Shopify, WooCommerce, Amazon, Etsy, and dropshipping stores. I handle customer inquiries professionally using your policies and brand tone.


Services include:

Email & Live Chat Support

Order tracking, returns & refunds

Dispute & chargeback handling

Shopify order management & fulfillment

Customer inquiries, complaints & FAQs

Inbound call support

Virtual Assistant for eCommerce operations


I work with your SOPs and can use Gorgias, Zendesk, Freshdesk, Help Scout, Intercom, Gmail, Outlook, Slack, and Google Workspace.


Inaddition, I work with customers in English and provide written support in German, French, Dutch, and Spanish using professional tools.


Why choose me?

Fast response time

Experienced eCommerce specialist

Professional & friendly communication

Flexible hours (including weekends)

Free trial available


Please contact me before placing your order so we can discuss your business needs.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Non-technical support

Language:

Dutch

English

German

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Freshdesk

Freshservice

My Portfolio

Other Customer Service Services I Offer

Reviews

108 reviews for this Gig
5.0

(105)
(2)
(1)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • J

    joeastig

    Repeat Client

    AU

    Australia

    5

    Nomi handled our customer service and VA tasks reliably and with real attention to detail. Responsive, cooperative, and consistently went above and beyond. Would gladly work with again

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • N
    image-docs

    notbrutalyt

    NL

    Netherlands

    5

    Nomi has been very helpful and professional throughout the support process. He does his job well, responds clearly, and always tries to help in the best way possible. I’m satisfied with the support and would gladly continue working with him further.

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • J

    joeastig

    Repeat Client

    AU

    Australia

    5

    It was a pleasure working with him. He was professional, responsive, and communicated clearly throughout the project. He was proactive, receptive to feedback, and made revisions quickly whenever needed. The final result exceeded my expectations, and his attention to detail really showed. I highly recommend him and would gladly work with him again. ⭐⭐⭐⭐⭐

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • A

    amado2408

    NL

    Netherlands

    5

    they deliverd very very good work , and im very happy about it

    $200-$400

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • J

    jasperfilip

    Repeat Client

    NL

    Netherlands

    5

    Once again happy with the service provided

    $50-$100

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
Reviews

108 reviews for this Gig
5.0

(105)
(2)
(1)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • J

    joeastig

    Repeat Client

    AU

    Australia

    5

    Nomi handled our customer service and VA tasks reliably and with real attention to detail. Responsive, cooperative, and consistently went above and beyond. Would gladly work with again

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • N
    image-docs

    notbrutalyt

    NL

    Netherlands

    5

    Nomi has been very helpful and professional throughout the support process. He does his job well, responds clearly, and always tries to help in the best way possible. I’m satisfied with the support and would gladly continue working with him further.

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • J

    joeastig

    Repeat Client

    AU

    Australia

    5

    It was a pleasure working with him. He was professional, responsive, and communicated clearly throughout the project. He was proactive, receptive to feedback, and made revisions quickly whenever needed. The final result exceeded my expectations, and his attention to detail really showed. I highly recommend him and would gladly work with him again. ⭐⭐⭐⭐⭐

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • A

    amado2408

    NL

    Netherlands

    5

    they deliverd very very good work , and im very happy about it

    $200-$400

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • J

    jasperfilip

    Repeat Client

    NL

    Netherlands

    5

    Once again happy with the service provided

    $50-$100

    Price

    2 days

    Duration

    Helpful?
    Yes
    No