I will provide customer support, email, live chat, and phone services
Gig Summary
Helping Businesses Deliver Outstanding Customer Support
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
Highly Responsive
Known for exceptionally quick replies
What people loved about this freelancer
joeastig

Australia
Nomi handled our customer service and VA tasks reliably and with real attention to detail. Responsive, cooperative, and consistently went above and beyond. Would gladly work with again
notbrutalyt

Netherlands
Nomi has been very helpful and professional throughout the support process. He does his job well, responds clearly, and always tries to help in the best way...
joeastig

Australia
It was a pleasure working with him. He was professional, responsive, and communicated clearly throughout the project. He was proactive, receptive to feedback,...
About this Gig
WELCOME TO MY GIG
Are you looking for reliable customer support for your business? I provide professional Email, Live Chat, and Phone Support to help you improve response time, customer satisfaction, and sales.
With 5+ years of experience, I specialize in supporting Shopify, WooCommerce, Amazon, Etsy, and dropshipping stores. I handle customer inquiries professionally using your policies and brand tone.
Services include:
Email & Live Chat Support
Order tracking, returns & refunds
Dispute & chargeback handling
Shopify order management & fulfillment
Customer inquiries, complaints & FAQs
Inbound call support
Virtual Assistant for eCommerce operations
I work with your SOPs and can use Gorgias, Zendesk, Freshdesk, Help Scout, Intercom, Gmail, Outlook, Slack, and Google Workspace.
Inaddition, I work with customers in English and provide written support in German, French, Dutch, and Spanish using professional tools.
Why choose me?
Fast response time
Experienced eCommerce specialist
Professional & friendly communication
Flexible hours (including weekends)
Free trial available
Please contact me before placing your order so we can discuss your business needs.
My Portfolio
Other Customer Service Services I Offer
FAQ
1. What kind of customer support services do you offer?
I provide comprehensive customer support services, including live chat support, email support, inbound call handling, and ticket resolution. My goal is to ensure your customers have a seamless and positive experience with your business.
2. How can your services benefit my business?
By outsourcing your customer support tasks to me, you free up valuable time to focus on growing your business. I handle the day-to-day interactions with your customers, ensuring they receive timely and professional assistance, which boosts customer satisfaction and loyalty.
3. Do you offer services in multiple languages?
Yes, I provide multilingual support to cater to your global customer base. This ensures that language is never a barrier to providing excellent customer service.
4. How do I get started with your services?
Before placing an order, please contact me so we can discuss your specific needs and tailor my services to your requirements. This ensures that we’re aligned and can deliver the best possible results.
5. What is your availability for customer support?
I offer full-time customer support services. Whether you need assistance during business hours or around the clock, I can provide the coverage your business needs.
106 reviews for this Gig
| (103) | ||
| (2) | ||
| (1) | ||
| (0) | ||
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
J joeastig
Repeat Client

Australia
Nomi handled our customer service and VA tasks reliably and with real attention to detail. Responsive, cooperative, and consistently went above and beyond. Would gladly work with again
$50-$100
Price
1 day
Duration
Helpful?N 
notbrutalyt

Netherlands
Nomi has been very helpful and professional throughout the support process. He does his job well, responds clearly, and always tries to help in the best way possible. I’m satisfied with the support and would gladly continue working with him further.
Up to $50
Price
1 day
Duration
Helpful?J joeastig
Repeat Client

Australia
It was a pleasure working with him. He was professional, responsive, and communicated clearly throughout the project. He was proactive, receptive to feedback, and made revisions quickly whenever needed. The final result exceeded my expectations, and his attention to detail really showed. I highly recommend him and would gladly work with him again. ⭐⭐⭐⭐⭐
$50-$100
Price
1 day
Duration
Helpful?S srcommerce
Repeat Client

Netherlands
fast delivery, and more then happy with the result. good guy nomi
$100-$200
Price
1 day
Duration
Helpful?D danielterryecom
Repeat Client

New Zealand
Great customer service and help with other jobs. I recommend.
$200-$400
Price
3 days
Duration
Helpful?
106 reviews for this Gig
| (103) | ||
| (2) | ||
| (1) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
J joeastig
Repeat Client

Australia
Nomi handled our customer service and VA tasks reliably and with real attention to detail. Responsive, cooperative, and consistently went above and beyond. Would gladly work with again
$50-$100
Price
1 day
Duration
Helpful?N 
notbrutalyt

Netherlands
Nomi has been very helpful and professional throughout the support process. He does his job well, responds clearly, and always tries to help in the best way possible. I’m satisfied with the support and would gladly continue working with him further.
Up to $50
Price
1 day
Duration
Helpful?J joeastig
Repeat Client

Australia
It was a pleasure working with him. He was professional, responsive, and communicated clearly throughout the project. He was proactive, receptive to feedback, and made revisions quickly whenever needed. The final result exceeded my expectations, and his attention to detail really showed. I highly recommend him and would gladly work with him again. ⭐⭐⭐⭐⭐
$50-$100
Price
1 day
Duration
Helpful?S srcommerce
Repeat Client

Netherlands
fast delivery, and more then happy with the result. good guy nomi
$100-$200
Price
1 day
Duration
Helpful?D danielterryecom
Repeat Client

New Zealand
Great customer service and help with other jobs. I recommend.
$200-$400
Price
3 days
Duration
Helpful?

