I will professional customer support and virtual assistant services

4.7
4.7

Sri Lanka

I speak English, Sinhala

859 orders completed

Sara VA Service : Versatile virtual assistant

👋 Hello there! I'm Sara, a skilled Virtual Assistant with over 7 years of experience and a degree in Computer Science and Mathematics. My expertise includes administrative support, data entry, soci...
Vetted by Fiverr Pro

Sara was selected by the Fiverr Pro team for their expertise.

Vetted for

  • Virtual Assistant

About this Gig

⭐ Professional Customer Support & Customer Service Assistant


Are you looking for a reliable, professional customer support assistant to handle your daily customer communication and keep your business running smoothly?


I provide end-to-end customer support tailored to your business


Services I Offer


Email Handling & Inbox Management

  • Responding to customer inquiries professionally
  • Managing support tickets and follow-ups
  • Organizing, labeling, and prioritizing emails


E-Commerce Store Customer Support

  • Order inquiries, tracking, refunds, and returns
  • Product questions and pre-sale support
  • Customer issue resolution
  • Experience with Shopify and similar platforms


Live Chat Support

  • Real-time customer assistance
  • Handling FAQs, complaints, and general inquiries
  • Professional, friendly, and brand-aligned responses


Social Media Customer Support

  • Instagram DM management
  • Facebook messages & comments
  • TikTok inbox handling
  • Responding to customer questions and support requests


Other Platforms

  • I can support customers on any platform your business uses.


Please message me before ordering so we can discuss your requirements and create a custom support plan for your business.


Thank you

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Other

Service type:

Other

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

My Portfolio

Reviews

5 reviews for this Gig
4.7

(3)
(2)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4.6
  • Quality of delivery
    4.6
  • Value of delivery
    5
Sort By
Most relevant
  • S
    image-docs

    solarspace123

    Repeat Client

    US

    United States

    4.3

    Sarah worked hand-in-hand to understand everything. And make sure that everything was handled exactly how it should been.

    $200-$400

    Price

    10 days

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    solarspace123

    Repeat Client

    US

    United States

    4.3

    Sarah takes great time to understand and pay attention to detail and to make sure that all the work is accomplished in a way that’s exactly what we need

    Up to $50

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    cityhoppingmaf

    Repeat Client

    US

    United States

    5

    Sara’s great

    $100-$200

    Price

    9 days

    Duration

    Helpful?
    Yes
    No
  • B
    image-docs

    brandonverran

    Repeat Client

    US

    United States

    5

    ⭐️⭐️⭐️⭐️⭐️ From the very first call, she exceeded every expectation. She jumped in immediately and began working on my tasks without hesitation. Every instruction I provided was followed perfectly—no repetition, no clarification needed. Her ability to understand direction so quickly and execute flawlessly...

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    cityhoppingmaf

    Repeat Client

    US

    United States

    5

    Sarah’s great

    $100-$200

    Price

    7 days

    Duration

    Helpful?
    Yes
    No
Reviews

5 reviews for this Gig
4.7

(3)
(2)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4.6
  • Quality of delivery
    4.6
  • Value of delivery
    5
Sort By
Most relevant
  • S
    image-docs

    solarspace123

    Repeat Client

    US

    United States

    4.3

    Sarah worked hand-in-hand to understand everything. And make sure that everything was handled exactly how it should been.

    $200-$400

    Price

    10 days

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    solarspace123

    Repeat Client

    US

    United States

    4.3

    Sarah takes great time to understand and pay attention to detail and to make sure that all the work is accomplished in a way that’s exactly what we need

    Up to $50

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    cityhoppingmaf

    Repeat Client

    US

    United States

    5

    Sara’s great

    $100-$200

    Price

    9 days

    Duration

    Helpful?
    Yes
    No
  • B
    image-docs

    brandonverran

    Repeat Client

    US

    United States

    5

    ⭐️⭐️⭐️⭐️⭐️ From the very first call, she exceeded every expectation. She jumped in immediately and began working on my tasks without hesitation. Every instruction I provided was followed perfectly—no repetition, no clarification needed. Her ability to understand direction so quickly and execute flawlessly...

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    cityhoppingmaf

    Repeat Client

    US

    United States

    5

    Sarah’s great

    $100-$200

    Price

    7 days

    Duration

    Helpful?
    Yes
    No