I will be your ecommerce virtual assistant for customer support and orders
About this Gig
Struggling with customer support and order management? I am a professional ecommerce virtual assistant with experience in luxury hospitality, ready to handle your emails, customers, and orders with efficiency and care.
Messaging platform:
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SMS
•
Social media
•
Live chat
Language:
English
•
French
•
Indonesian
Work model:
Project-based
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Weekly assistance
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Monthly retainer
Industry:
E-Commerce
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Travel & tourism
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Hospitality
Purpose:
Business
My Portfolio
FAQ
What services do you offer?
I provide ecommerce customer support, including email handling, order tracking, returns and refunds, Shopify assistance, and general administrative support.
Do you have experience in customer service?
Yes, I have a strong background in luxury hospitality, managing customer relationships and ensuring high-quality service, which I apply to e-commerce support.
Can you adapt to my brand tone?
Absolutely. I adapt my communication style to match your brand voice and ensure a consistent and professional customer experience.
Which platforms do you work with?
I mainly work with Shopify, email platforms (Gmail, Outlook), and customer support tools. I can also use email marketing platforms such as Klaviyo or Mailchimp, and easily adapt to your systems.
Are you available for long-term work?
Yes, I am available for both short-term and long-term collaboration depending on your needs.
