I will provide email support and be your live chat agent

Pakistan

I speak Urdu, English

3 orders completed

Hi. My name is Farrukh Ahmed. I'm passionate content writer - by heart and mind - and enthusiastic towards my writing abilities. I can and have written several interesting and useful articles, blog...
About this Gig

Want to see more happy customers from live chat support and customer support?


Yes, I'll be your customer service and live chat support specialist.


Why me?


I will devise the best phone support and live chat help for your websites, apps, and social media. I can make your consumers happy and, more significantly, that your conversion rate increases. Thanks to my first-hand experience in the BPO sector and my work for International projects (Talabat and Foodpanda)




My offerings consist of:


  • Addressing all general questions from clients via live chat.
  • Maintaining and enhancing chat quality while protecting it.
  • Completing the sale over chat and moving the sale further.
  • Both live chat and phone help are available to customers.
  • Cold calling (inbound & outbound)
  • Live chat assistance
  • Email support and knowledge maintenance



I have hands-on experience with different customer support and live chat support software like Freshchat, Pandacare, Salesforce, and Slack.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Other

Service type:

Non-technical support

Language:

English

Urdu

Timezone:

24/7

Support software:

Salesforce

Other