Browse categories
Explore
Fiverr Pro
English
$
USD
I will handle live chat agent for your social accounts
Elite Customer Experience Agency
Welcome to Titan Operations, your premier customer success partner! We are a high-performance squad of CX specialists providing 24/7 non-voice omnichannel support to keep your response times low.
Our...
About this Gig
Looking for a Reliable, Fast Live Chat Support Agent? Your Search Ends Here!
Slow responses mean lost sales. I provide instant, empathetic, and professional customer service to turn website visitors into loyal clients. With 8+ years of digital experience, I seamlessly integrate into your workflow to manage your daily volume and boost your conversion rates.
Services I Offer:
- Live Chat Support: Real-time website visitor engagement.
- Customer Service: Handling inquiries, complaints, and guide requests.
- Order Management: Managing Shopify/WooCommerce refunds, tracking, and cancellations.
- Email & Tickets: Managing Zendesk, Freshdesk, Tidio, or Intercom.
- Social Media Moderation: Fast replies on Facebook, Instagram, and WhatsApp.
Why Choose Me?
- Lightning-Fast Replies: Flawless response metrics.
- 100% Satisfaction: Patient, polite, and solution-driven.
- Quick Learner: Easily adapts to your brand guidelines and FAQs.
- Fluent English: Crystal-clear communication.
Let's scale your business together. Drop me a message to discuss your custom setup!
Purpose:
Business
FAQ
Do you provide 24/7 chat support coverage?
Yes, I can provide flexible hours based on your needs. For full 24/7 coverage, please contact me first so we can discuss team availability and a custom schedule.
How do you learn about my specific business operations?
You can provide me with your existing SOPs, guidelines, product sheets, or past chat history. I am a very quick learner and will study your business thoroughly before going live.
What happens if you encounter a complex question you don't know the answer to?
For complex or highly technical queries, I will politely inform the customer that I am looking into it, tag/escalate the ticket to you or your team, and follow up as soon as the solution is provided.
Can you work on custom e-commerce platforms like Shopify?
Absolutely! I am fully comfortable navigating Shopify, WooCommerce, and various CRM/Helpdesk tools to check order statuses, process tracking numbers, and handle basic account modifications.
Do you offer a trial period?
Yes, I understand the importance of finding the right fit. We can set up a short, paid trial period to ensure my service aligns perfectly with your brand's voice.
