I will provide efficient customer support on any platform via calls, chat or email

Pakistan

I speak English
I am a Business Analytics graduate skilled in Data Analysis, Data Visualization, Content Writing, and Customer Relationship Management. I have previously worked as a Salesforce Support Associate helpi...
About this Gig

Acquiring a new customer can cost five times more than retaining an existing customer. When customers face a poor customer experience, they're quick to share about it and leave the company.


I will help provide professional and quality customer support be it via Chat, Phone, email, or social media on any platform!


I have extensive experience providing technical and non-technical support to both customers, relationship managers, and sales teams at large MNCs. I have faced high ticket volumes coming in from 4 mediums at a time working 12-hour shifts so I am battle-hardened and know how to manage several tasks and stakeholders at the same time.


Feel free to message and we can set up a call to discuss. Cheers!


Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk