I will customer support specialist email and chat support shopify expert
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About this Gig
Hey there! I'm Fazeel, I help eCommerce businesses deliver fast, human, and high-converting customer support that increases customer satisfaction and repeat sales.
With over 2+ years of experience in email and chat support, I have handled high volumes of customer queries while maintaining a friendly tone and quick response time. I understand how important it is to represent your brand voice and turn unhappy customers into loyal ones.
Heres how I can help your business:
Respond to customer emails and chats quickly and professionally
Handle order tracking, cancellations, refunds, and returns
Manage Shopify stores (orders, fulfillment, updates)
Resolve customer issues with empathy and problem-solving skills
Maintain organized data and update systems accurately
I have experience working with tools like Shopify, Zendesk, etc I am quick to learn any new system your business uses.
I am reliable, detail-oriented, and available for long-term work. I can ensure timely responses and smooth communication with your customers across different time zones.
If you're looking for someone who can support your customers with care, consistency, and professionalism Im ready to help.
Platform:
Shopify
Language:
English
My Portfolio
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