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English
$
USD
I will setup auto dialer call center IVR and CRM integration
IT Systems Automation and Business Software Specialist
My name is Felix, I help businesses improve operations through IT systems, automation, business software, and technical solutions. My services cover system setup, workflow optimization, ITSM/RMM envir...
About this Gig
Are missed calls, slow lead follow-up, poor routing, or disconnected CRM workflows affecting your sales or support team?
I will set up, optimize, and automate your auto dialer or call center system to help your team reach more leads, route calls efficiently, and improve customer communication.
I can help with:
Auto dialer and campaign setup
Predictive and power dialing
IVR and call routing
SIP/DID configuration
CRM integration and call logging
Agent and team setup
Lead distribution and dispositions
Missed-call recovery workflows
Follow-up automation
Inbound and outbound call flows
Reporting and performance dashboards
Troubleshooting, testing, and training
My goal is to build a reliable calling system that reduces missed opportunities, improves team productivity, and supports business growth.
Please message me before ordering for advanced integrations, large teams, or complex call-center workflows.
Software:
Other
My Portfolio
FAQ
Which dialer and call center platforms do you work with?
I work with Twilio, Aircall, Dialpad, Talkdesk, RingCentral, Kixie, Convoso, and other supported platforms.
Can you set up a dialer from scratch?
Yes. I can configure campaigns, agents, routing, IVR, SIP/DID connections, and essential settings.
Can you connect the dialer to my CRM?
Yes. I can configure supported CRM integrations for call logging, lead updates, tasks, and follow-up workflows.
Can you set up predictive or power dialing?
Yes. I can configure supported predictive and power dialer workflows based on your team and campaign needs.
Can you help reduce missed calls and lost leads?
Yes. I can create routing, escalation, voicemail, notifications, and follow-up workflows.
an you configure inbound and outbound calling?
Yes. I can set up both inbound and outbound call flows depending on your platform.
hat do you need from me to start?
Your platform details, CRM, call-flow requirements, number of agents, campaign goals, and required access.
