I will setup and optimize cmdb itsm with freshservice and solarwinds

I help businesses organize, automate, and improve IT service operations through structured CMDB and ITSM solutions.

If your team struggles with scattered asset data, slow ticket resolution, missed SLAs, poor service visibility, or manual workflows, I can help build a more reliable system.

I can assist with:

• CMDB and asset structure
• Service desk and ticket workflows
• SLA setup and escalation rules
• Service catalog configuration
• Incident, problem, and change management
• Asset lifecycle management
• Automation and approval workflows
• Reporting and dashboards
• Service mapping and integrations
• Existing system cleanup and optimization
• Staff training and handover

My goal is to create a clear, scalable ITSM environment that improves service delivery, reduces manual work, and gives your team better control over IT operations.

Please message me before ordering for migrations, advanced integrations, or complex enterprise environments.