Browse categories
Explore
Fiverr Pro
English
$
USD
I will handle your customer support and orders
Finn
About this gig
I will be your reliable e-commerce virtual assistant, helping you manage customer support, process orders, and keep your daily operations running smoothly. I can handle 3050+ customer messages per day from platforms like Facebook page and online stores, providing clear product information, pricing, and order guidance.
I will process and confirm orders, track deliveries, coordinate with shipping partners, and resolve issues such as delays, failed deliveries, or customer complaints. I also maintain organized records using Google Sheets to ensure accuracy and efficiency.
With fast response times and attention to detail, I aim to improve customer satisfaction, reduce order drop-offs, and support your business growth.
Get to know Finn
Finn
E commerce Virtual Assistant,Customer Support, Order Fulfillment,Sales Chat
- FromVietnam
- Member sinceMay 2026
- Avg. response time1 hour
Languages
English, Vietnamese, Chinese
Hi, I'm Finn – a Virtual Assistant with hands-on experience in sales, customer support, and operations. I’ve worked with e-commerce and travel services, handling everything from customer inquiries, order processing, to booking and after-sales support.
I’m detail-oriented, responsive, and focused on helping you save time while improving customer experience. Whether you need someone to manage chats, process orders, or support daily operations, I’m ready to help your business run smoothly and grow.
FAQ
What platforms do you support?
I can work with Facebook page, e-commerce platforms, and basic tools like Google Sheets. I can also adapt to your system.
How fast do you respond to customers?
I usually respond within a few minutes during working hours to ensure a smooth customer experience.
Can you handle order issues and complaints?
Yes, I can handle delays, wrong orders, and customer complaints professionally and provide proper solutions.
Do you provide full-time support?
I can support based on your needs (hours/day or tasks). Please message me before ordering for custom work.
Can you work with dropshipping stores?
Yes, I can support dropshipping stores with order processing, tracking, and customer communication.
