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$
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I will be your bilingual international operations and back office manager
International Operations Professional
Bilingual (Spanish/English) Operations professional with hands-on experience managing
end-to-end back-office operations for an international wine export brokerage: from order
processing, fulfillment, ...
About this Gig
Are international logistics bottlenecks and back-office inefficiencies slowing down your business operations?
As a bilingual (English/Spanish) International Operations Professional, I manage end-to-end back-office workflows, supply chain logistics, and cross-border operations for growing businesses and international executives.
What I Bring to Your Business:
- Operations & Supply Chain Management: Order processing, export/import documentation, supplier coordination, and inventory tracking.
- ERP & CRM Systems Expertise: Hands-on experience managing and updating data in SAP, Navision, HubSpot, Holded, and Salesforce.
- Executive Back-Office Support: High-level administrative coordination, client communications, and process optimization.
- Bilingual Executive Communication: Seamless English/Spanish negotiation and stakeholder management.
Monthly Retainer Packages Available:
- Starter Operations (20 hrs/mo): Ideal for core administrative & order management support.
- Pro Operations (40 hrs/mo): Comprehensive daily back-office & ERP tracking.
- Executive Operations (80 hrs/mo): Dedicated end-to-end logistics & full operations management.
Ready to streamline your global operations?
Purpose:
Business
Work model:
Monthly retainer
FAQ
How do we track the hours worked during the monthly retainer?
I provide a bi-weekly activity report summarizing key tasks completed, operational updates, and the exact hours used, ensuring full transparency.
Can you work with our company’s specific ERP/CRM systems?
Yes. I have extensive experience with systems like HubSpot, Holded, and Exact, and I quickly adapt to custom internal tools and management platforms.
How do we get started after I place an order?
Once ordered, you'll complete a brief onboarding form where you can outline your main priorities and share any required tool credentials. We can also schedule an intro call if preferred.
Are custom hour allocations or long-term contracts available?
Absolutely. If none of the standard monthly packages match your exact operational needs, send me a message and I will create a tailored offer.
How is sensitive company data and credentials handled?
Security is a priority. I recommend sharing credentials securely via Password Managers (like 1Password or LastPass) or granting restricted user access within your ERP/CRM platforms.
How does the time zone difference benefit my business?
Being based in Central European Time (CET) works to your advantage: I operate hours ahead of US time zones. This means your emails, order processing, and back-office tasks are managed overnight, so your team wakes up with a clean inbox and updated systems ready for the workday.
Are you looking for a long-term professional relationship or short-term support?
I specialize in long-term operational partnerships. While the retainer starts on a month-to-month basis to ensure a great mutual fit, my primary goal is to become an ongoing, trusted back-office partner as your business scales.
