I will provide professional customer support

Francis M

Venezuela

I speak English, Spanish

39 orders completed

Ecommerce Customer Support, Shopify, Data Entry and CRM

Hi, I’m Francis — an E-commerce Customer Support & Virtual Assistant with hands-on experience supporting online businesses. I help with customer inquiries, orders, tracking, returns, refunds and foll...
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Level 1

Has met certain performance criteria and shows strong potential in the marketplace.

About this Gig

Need reliable customer support for your e-commerce business? I can help.


I provide professional customer support for online stores, helping you keep customers informed, satisfied and properly assisted.


My services include:


  • Customer support via email, Facebook and Instagram
  • Order status and tracking
  • Shipping and delivery inquiries
  • Returns, refunds and replacements
  • Customer complaints and issue resolution
  • Product and order questions
  • Customer follow-ups
  • Shopify order support


I have hands-on experience supporting an international e-commerce store, handling customer inquiries, tracking delayed and undelivered orders, processing refunds and returns, resolving complaints and assisting customers through social media and email.


I am organized, detail-oriented and committed to providing clear and professional written communication.


If you need reliable e-commerce customer support, send me a message before ordering and tell me what your business needs.

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provide professional customer support
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provide professional customer support

Social media platform:

Facebook

•

Instagram

Service type:

Non-technical support

Language:

English

•

Spanish

Timezone:

UTC daytime

Support software:

Other

My Portfolio

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