I will handle customer support, email, chat, and phone inquiries

Fredderick M

Philippines

I speak English, Tagalog

Customer Service Specialist

I am a dedicated Customer Service Professional with over 11 years of experience supporting U.S.-based clients in telecom, healthcare, and utilities. I am skilled in CRM systems like Salesforce and HIP...
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About this Gig

Looking for a reliable Virtual Assistant or Customer Support Representative?

I'm here to help!


Hi! I'm Fredderick, a customer-focused professional with over 11 years of BPO experience in telecommunications, utilities, healthcare, and transportation.


My services include:


  • Customer service via email, chat, and phone
  • Virtual assistant and administrative support
  • Sales support and lead follow-ups
  • Billing and payment inquiries
  • Appointment scheduling and confirmations
  • Customer concern resolution
  • Data entry and general business support


Why choose me?


  • ️ 11+ years of customer service experience
  • ️ Excellent communication and problem-solving skills
  • ️ Reliable, organized, and detail-oriented
  • ️ Adaptable and willing to learn new tools
  • ️ Committed to quality work and customer satisfaction


My goal is to help you save time, support your customers, and keep your daily operations running smoothly.


Let's work together! Please message me before placing an order so we can discuss your needs and find the best solution for your business.

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handle customer support, email, chat, and phone inquiries
handle customer support, email, chat, and phone inquiries
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Language:

English

Timezone:

24/7

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