I will fix customer io event tracking customer io api workflow and email issues


About this gig
Hello there!
When Customer.io events are not tracking correctly, emails fail to trigger, customer data is missing, or an API workflow stops working, your automations can break without you immediately knowing why.
I will diagnose and fix your existing Customer.io setup, event tracking, API integration, website tracking, workflows, triggered emails, webhooks, customer attributes, and email issues so your data and messaging work together correctly.
WHAT I OFFER
- Customer.io troubleshooting
- Event tracking fix
- Website tracking fix
- API integration troubleshooting
- Webhook troubleshooting
- Triggered email fix
- Workflow troubleshooting
- Automation error fixing
- Customer data sync fix
- User attribute troubleshooting
- Event mapping correction
- Form tracking troubleshooting
- Email sending issue fix
- Deliverability troubleshooting
- Testing and validation
The goal is to give you a Customer.io system that receives the correct data, triggers the right workflows, and sends messages when they are supposed to.
Send me the Customer.io issue you are experiencing and I will help you identify and fix the problem.
Get to know Freya Hartley
CRM and Email Automation Specialist
- FromUnited Kingdom
- Member sinceMar 2026
Languages
English, German, French, Spanish, Italian
My Portfolio
FAQ
Can you fix Customer.io events that are not tracking?
Yes. I can review the event configuration, customer identification, attributes, API or website tracking setup, and workflow conditions
Can you fix emails that are not triggering?
Yes. I can troubleshoot event triggers, segments, workflow conditions, message settings, and customer data affecting your emails
Can you troubleshoot Customer.io API issues?
Yes. I can investigate supported Track/Pipelines API, App API, transactional messaging, and related integration issues
Can you fix Customer.io webhooks?
Yes. I can troubleshoot webhook configuration, requests, event flow, data mapping, and supported integration problems
Can you fix website and form tracking?
Yes. I can review how website actions, forms, users, and events are being sent into Customer.io
Can you troubleshoot Customer.io email deliverability?
Yes. I can review common configuration, authentication, bounce, spam, and sending issues that may affect your Customer.io emails
. Can you work on an existing Customer.io setup?
Yes. This gig is specifically suitable for existing Customer.io accounts that need troubleshooting, corrections, or optimization

