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$
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I will fix office 365, azure ad, and windows issues remotely
About this Gig
Im an experienced IT Support Technician offering remote support for Office 365, Azure Active Directory, Windows, and Intune management. If you're facing user account problems, email delivery issues, device enrollment headaches, or Windows performance troublesI can fix it.
With over 10 years of hands-on experience supporting companies of all sizes, I specialize in troubleshooting complex IT issues quickly and efficiently. I dont waste time with jargon or generic advice; I get to the root of the problem and provide clear, actionable solutions.
Services include:
- Office 365 Admin (mailbox setup, permissions, Teams issues)
- Azure AD User & Security Group Management
- Intune Device Enrollment & Management
- Windows PC/Laptop Troubleshooting (all versions)
- Remote Support with secure access
- Knowledge Base & User Guide creation (optional extra)
Whether its a single fix or ongoing support, you can rely on professional service with excellent communication and fast turnaround. Lets get your systems running smoothly.
Operating system:
Windows
Also delivering:
Remote connection support
•
Documentation
FAQ
What kind of issues can you fix remotely?
I can handle Office 365 admin tasks (mailboxes, permissions, Teams setup), Azure AD user management, Intune device enrolment, and Windows troubleshooting (start-up errors, performance issues, device management). If it’s software or user-related, I can fix it.
Is my data safe if I give you access?
Absolutely. I operate with strict confidentiality. I only request access that’s essential to fix your issue, and I can work under NDA terms if required. All remote sessions are secure, and you’ll always see what I’m doing.
Do I need to be present during the remote session?
It’s up to you. I can guide you step-by-step, or you can let me handle it while you observe. For quick fixes, it’s often faster if I take control (with your permission), but you’ll always be informed.
What if the issue isn’t resolved?
I have a track record of a 98% SLA success rate. If an issue can't be resolved remotely (rare), I’ll provide a full diagnostic report and suggest next steps. You’ll never be left without a clear solution path.
Can you provide ongoing IT support for my business?
Yes. My Premium package provides 5 hours of on-demand support, available anytime within 30 days. For larger or longer-term needs, message me for a custom support package.
What access will you need to fix my issue?
For most tasks, I’ll guide you through screen-sharing or request temporary remote access via secure tools. For admin-level fixes (Office 365, Azure AD, Intune), I may need login credentials or guest admin access. All work is NDA-level confidential.
What if I’m not sure what’s causing the issue?
No problem. I specialize in troubleshooting. Just describe the symptoms or share screenshots/error messages, and I’ll handle the diagnostics to find and fix the root cause.
