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$
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I will be your bilingual virtual assistant for admin tasks, CRM and scheduling
Asistente virtual con experiencia en atención al cliente y gestión comercial en los sectores financiero y de telecomunicaciones. Cuento con habilidades en herramientas ofimáticas, manejo de informació...
About this Gig
Are you a business owner or entrepreneur who needs reliable support without the cost of a full-time employee? I've got you covered.
I'm Gabriel, a bilingual virtual assistant (Spanish/English) with 2+ years of experience in sales and customer service for financial and telecom companies. I know how to communicate professionally with clients, handle CRM systems, and keep your operations organized all 100% remotely.
WHAT I CAN DO FOR YOU
· Follow up with leads and prospects via email or chat
· Manage your CRM: update records, track pipelines, log interactions
· Handle customer inquiries and write professional responses
· Schedule meetings and manage your Google Calendar
· Organize files in Google Drive and Dropbox
· Data entry, reporting, and admin tasks in Excel / Google Sheets
· Draft and send emails on your behalf
MY BACKGROUND
· 2+ years in B2C sales: credit cards, personal loans, mobile plans
· Experience with high-volume CRM environments
· Fluent written English and native Spanish
· Tools: Google Workspace, Microsoft Office, Teams, Meet, Slack
Purpose:
Business
Work model:
Daily
My Portfolio
FAQ
What tools and platforms do you work with?
Google Workspace (Gmail, Drive, Calendar, Meet), Microsoft Office (Word, Excel, Outlook), Teams, Slack, and most standard CRM platforms. If you use a specific tool, let me know — I'm a fast learner.
Do you speak English?
Yes. My written and reading English is fluent (B2 level). I can handle all client communication, email drafting, and chat support in English without issues.
What's your availability?
I'm available Monday to Friday, up to 4–6 hours per day depending on the project. I'll always confirm availability before we start.
Can you handle confidential business information?
Absolutely. Discretion and professionalism are non-negotiable for me. I'm happy to sign an NDA if required.
Do you work with clients in Latin America and the US?
Yes, both. I'm based in Bogotá, Colombia (UTC-5) which works well for US Eastern and Central time zones, and of course for all of Latin America.
