I will build shopify ai chatbot for order tracking, faq, support automation


About this gig
If your Shopify store gets repeated questions like Where is my order?, returns, or product FAQs, I will set up a Shopify AI chatbot that answers customers instantly and reduces support workload.
What I will build for you
- AI chatbot / ChatGPT bot trained on your store info (policies, FAQs, products)
- Order tracking guidance (how customers check status + support deflection)
- FAQ bot for shipping, delivery times, sizing, payments, etc.
- Returns bot responses based on your return policy (no guesswork)
- Support automation with handoff/escalation to your email/helpdesk
- Optional integrations: Tidio setup, Gorgias setup, Klaviyo flows, Zapier Shopify, Make com, and basic Shopify Flow automations
What I need from you (after order)
- Shopify store URL + your FAQ/returns/shipping policy text
- Which tool you prefer (Tidio or Gorgias) + any existing helpdesk details
- The tone you want (friendly, luxury, minimal, etc.)
Note: I configure and train the chatbot/automations based on your content and chosen tools. I dont provide illegal scraping or misleading customer claims.
To avoid delays, send me a message first with:
- Your Shopify link
- Which platform you want
- Your top 10 customer questions
Get to know Gabriel
SHOPIFY DEVELOPER
- FromUnited Kingdom
- Member sinceDec 2025
Languages
English
FAQ
Can you add an order tracking chatbot to my Shopify store?
Yes—your Shopify chatbot can guide customers to track orders and reduce “where is my order” tickets.
Do you build a ChatGPT bot or a standard AI chatbot?
I can set up an AI chatbot / ChatGPT bot depending on your preferred platform and your store needs.
Do you work with Tidio and Gorgias?
Yes, I offer Tidio setup and Gorgias setup, including training with FAQs and policies.
Can you automate support tasks beyond the chatbot?
Yes—basic support automation, Shopify Flow, Zapier Shopify, Make com, and Klaviyo flows can be added.
Will this handle returns questions?
Yes, I can include a returns bot trained on your returns/refund policy.
Do you guarantee more sales or instant orders?
No one can guarantee results, but a well-built Shopify AI chatbot improves response time and reduces support friction.
