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English
$
USD
I will be your virtual receptionist and phone call agent for US, canada, UK, australia
Virtual Assistant, Software Developer, AI, Automations
Hi, I’m Gad, a dependable Virtual Assistant and Software Developer dedicated to helping businesses streamline operations and build powerful digital solutions. I provide virtual assistance, customer su...
About this Gig
Tired of missed calls, frustrated customers, or no one to answer your phones? I will be your professional virtual receptionist, phone call agent, and customer support agent for US, Canada, or UK businesses delivering friendly, reliable, native-English support your clients will love.
What you gain:
- More customers retained through fast, professional responses
- Zero missed calls or unanswered inquiries
- A polished brand voice on every interaction
- Flexible scheduling in your time zone(s) US, Canada, or UK
What I handle for you:
- Inbound & outbound phone call answering
- Live chat and email customer support
- Appointment setting and calendar management
- Order tracking, refunds, and complaint resolution
- CRM updates (HubSpot, Zoho, Freshdesk, Gorgias)
- Virtual receptionist duties for businesses & SaaS
- Follow-ups and reminders
- General administrative support
Industries served:
- eCommerce
- Healthcare
- Real Estate
- SaaS
- Service businesses
- Legal and law firms
- Transport and logistics
Ready for a support agent who sounds local and acts professional? Message me before ordering so we can align on your scripts, schedule, and goals. Let's make every customer interaction count.
Social media platform:
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Service type:
Technical support
Language:
English
•
Swahili
Timezone:
24/7
Support software:
Zoho Desk
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Freshdesk
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Zendesk
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Salesforce
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Liveagent
FAQ
Do you have a native or neutral English accent suitable for US, UK, or Canadian clients?
Yes! I communicate with a clear, neutral English accent and adapt my tone to match your brand. Whether your customers are in the US, UK, or Canada, they'll experience professional, natural-sounding support on every call.
What phone or communication tools do you work with?
I work with tools like Google Voice, RingCentral, Aircall, Freshdesk, Zendesk, Gorgias, Intercom, Square, and more. If you use a different platform, message me and I'll confirm compatibility before you order.
Can you follow a custom call script or tone guide for my business?
Absolutely. I follow your script, tone, and brand guidelines precisely. I recommend sharing your script before we begin so I can study it and ensure consistent, on-brand communication with every caller.
What hours are you available? Can you cover my time zone?
I offer flexible scheduling in your time zone(s) — US (EST/PST), Canada, or UK (GMT). We'll agree on your coverage hours upfront. After-hours and weekend coverage is also available.
